Our balancing team take both qualitative feedback from the community at large, they take comments from our pro players via a personal Discord server, we have professional player test sessions where we attract professional players to the R6 Credits studio and they perform pre-alpha variations of these operators and give their responses. We build those operators . We look at the information and we make adjustments based on this as well.
The game for drama balances, and the reason we do this is because the level of play has become the most stable meta. The lower abilities and ranks are where players are catching up with all the high-level drama over a span of months, so we will see something happen in Pro League that's a complete shift from the meta, and then we'll notice that trickle down to Diamond rank within days, then Silver and Gold after a week or two, then even below that after a couple weeks. So by buy Rainbow Six Siege Credits balancing the sport at the highest level, we're able to see the trickle down effect of the and how it affects all levels of play. Even if Copper and Bronze players are not pro players, they are still able to understand from these gamers and figure out different ways to apply what they are doing to their gameplay.
One thing that gamers try and remind of is to be patient and see how the new ops will perform. There are occasions where our gamers will have a very aggressive reaction to the concept of a new operator -- and we've seen it, it is a cycle, and it occurs every season. Our gamers hear what an operator could be, they see the teaser, and also some players immediately visit the worst case situation. That is ok, it is a part of not getting the full image, so that is understood by us.