Despite being reliable printing machines and despite your best of efforts, HP printers often malfunction. Why? There can be multiple reasons for HP printers to malfunction and display error messages. Here we have listed 10 common HP printer problems and their solutions.
Toner smears or does not fix to the pageCheck the fuser. If it is nearing the end, replace it. If you don't know how to replace a fuser, refer to your HP printer support manual that originally came with the HP printer setup kit. Sometimes, fuser displays a Clean Fuser Input message. It is a clear indication that fuser needs a cleanup. Open the front door on your HP printer. Check if you see a blue brush inside there (there must be one). Take the toner cartridge out of the printer to reach the fuser input assembly. The assembly locates on top of the black toner cartridge port. Take the blue brush out and clean the assembly. The cleanup procedure is intended for a HP Color LaserJet 5500 printer. If you have a different printer, refer to its manual. If it's not fuser, it may be the toner cartridge which is either defective or nearing the end of its life. In that case also, you will need to replace it. If the toner is neither defective nor nearing end, clean the toner cartridge assembly.
Printouts are too light, have spotsOften a printer starts printing light or spotty when the ink\toner cartridge is either dried up or clogged. Remove the ink\toner cartridge. Take a soft cloth and dip it into either hot water or alcohol. Now rub the soft cloth cautiously against the print head. Also, rub it on the underside of the nozzle of the printer. It will soften the ink and let the printer print properly. Put the ink cartridge back in place. Print a test page and check back.
Error message 69.xThis shows a temporary glitch on your printing device. To make this message disappear, you simply need to power off your printer, wait for 10-15 seconds and then power it on. This will reset the configurations and make your printer start working again. In case the message still appears, power off both printer and computer and then turn them on.
Error message 10The error indicates a Supplies Memory Error. Depending on your HP printer model, the error can occur due to various reasons. To get rid of the problem, power off your printer and unplug it from the power outlet. Wait for 10-15 seconds before plugging the printer back in. When done, plug the printer back into power outlet, power it on, and let it warm up properly. When done, print a test page and check back. Your printer should start working fine now. There may also be a problem with your printer's memory. Replace its memory stick.
Wireless printer problemsWireless printers are great for home or office use. However, they cannot beat wired printers when it comes to speed. Wireless printer users often face printer slow problems. To make sure that your wireless printer works at a decent speed, use a unique channel number in your router. Besides, place your printer close to your Wi-Fi router. Keep gadgets like cordless phones, security alarms away from your wireless router. These gadgets create electrical interference and cause your printer to function slowly.